Several of the SHARE research teams recently traveled to Istanbul to attend the 40th ISQua conference, hosted by the International Society for Quality in Healthcare.
Solveig Hodne and Veslemøy Guise both presented in short oral presentations about stakeholder involvement and equity. Hodne engaged in discussing health justice and equity of access to digital mental health services for Indigenous and ethnic minority youth – The Human Rights Framework and Obligations. Hodne particularly addressed the obligations of the state in providing equal access to a diverse group of patients, and how equal access sometimes requires unequal handling of each case. The presentation was based on Hodne’s engagement in the InvolveMENT project which aims to adapt digital mental health services to meet the needs of youth with backgrounds as national minorities, indigenous peoples, and refugees.
Guise was involved in the session addressing Patient safety and Quality Improvement presenting on her work done in the Resilience in Healthcare project and development of key principles for stakeholder involvement in resilient healthcare. Guise highlighted the need for understanding how different stakeholders can contribute.
Siri Wiig, Hilda Bø Lyng, Cecilie Haraldseid-Driftland had two different workshops one based on the newly funded Horizon project Support4Resilience, and one based on the almost completed resilience in healthcare project, funded by the Norwegian research council.
About the workshops
S4R Workshop - De-implementations: What should we stop doing, and how can leaders help?
Hosted by: Siri Wiig, Louise Ellis, Jeffrey Braithwaithe, Hilda Bø Lyng, Cecilie Haraldseid-Driftland (Sponsored ISQUA session)
- The gap between capacity and demand in healthcare services is increasing. This situation requires careful prioritisation of capacity and resources and new ways of providing healthcare services. To ensure recruitment and retention of healthcare personnel, their workday must be designed to provide appropriate time and capacity to perform their job satisfactorily. Therefore, it is necessary to identify which of today’s healthcare tasks and practices are unnecessary or should be performed more efficiently. This means that we need to identify what we should do less of in healthcare.
- As such, there is a need to maintain valuable practices, implement new practices, and de-implement low-value practices. The question for this workshop was; what practices should we do less of in healthcare and how can leaders contribute to the process?
- The participants engaged in valuable discussions related to questions such as: How can we prioritize our resources better, and at the same time take into account the consequences this might have for patients and next of kin, the quality of healthcare services, and the wellbeing of healthcare personnel?
- The participants highlighted the crucial role of leaders in this task, and how their involvement in listening to healthcare workers’ views are required to properly understand the situation and identify suggestions for improving it.
Leadership support for resilience and mental wellbeing status, challenges, and road ahead
Hosted by: Carsten Engel (CEO ISQua) Siri Wiig, Louise Ellis, Hilda Bø Lyng, Cecilie Haraldseid-Driftland
- Innovative leadership approaches have been proposed to build resilience at individual, organisational and system levels. This session focused on the role of leaders in building resilience and mental wellbeing through fostering organizational resilience.
- To engage the audience in active discussions on ways to promote resilience and mental wellbeing from the participants’ diverse perspectives, the speakers showed multiple case examples from research and practice in nursing homes, homecare, and hospitals in Norway and Australia.
- The aim was to engage and support patients and caregivers finding tools to support and establish well-functioning teams, relational leadership, and strategies to handle short- and long-term capacity challenges.
Siri wiig was a substatinal contributer at the conference engaging in additional three different presentations; ISQua and the World Health Leadership Network (WHLNet): Systems Leadership for Quality and Safety: From Principles to Action; Innovative systems-based and consumer-focused methods to investigate serious adverse events and Co-designing and implementation of health innovations for resilience in aged care. She also presented a poster.